Accessibility Statement for Healing Mind Cy

Healing Mind CY aims to improve the website in line with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA.

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WCAG provides recommendations for making web content more accessible to people with a wide range of disabilities and can also improve usability for website visitors generally.

HMCY does not claim that every page or third-party feature currently achieves full WCAG

 

2.2 Level AA conformance. Accessibility is reviewed and improved as the website develops.

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Learn more about WCAG 2.2:

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https://www.w3.org/TR/WCAG22/

Healing Mind CY takes reasonable steps to support website accessibility, including:

• Using clear headings and a logical content structure.
• Using readable fonts and appropriate text sizes.
• Maintaining suitable colour contrast wherever reasonably possible.
• Adding meaningful alternative text to informative images.
• Avoiding unnecessary images of text.
• Using descriptive link and button wording.
• Supporting keyboard navigation where the website platform allows.
• Using labels and instructions for website forms.
• Designing pages to work across desktop, tablet and mobile devices.
• Avoiding unnecessary flashing or rapidly moving content.
• Reviewing new pages and important booking journeys for accessibility.
• Providing alternative ways to make contact.

 

The HMCY website is designed to work with current versions of commonly used:

• Desktop and mobile web browsers.
• Computer, tablet and mobile operating systems.
• Screen readers and other assistive technologies.
• Keyboard-only navigation.
• Browser zoom and text-resizing functions.

Accessibility may vary depending on the combination of browser, device, operating system, accessibility settings and assistive technology being used.

For the best experience, we recommend using a current version of your browser and operating system.

The accessibility of the HMCY website relies on technologies including:

• HTML.
• CSS.
• JavaScript.
• WAI-ARIA was implemented by the website platform.
• Wix website, forms, booking and member components.

Disabling JavaScript may prevent certain forms, menus, booking features or interactive functions from working correctly.​

Although HMCY aims to make the website accessible, some limitations may remain.

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These may include:

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• Older pages or documents that have not yet been fully reviewed.
• Third-party booking, payment, video or form components.
• Embedded content provided by social media or external platforms.
• Automatically generated captions or transcripts that may contain errors.
• PDF documents that may not be fully optimised for every screen reader.
• Decorative or older images that may have incomplete alternative text.
• Certain Wix components whose accessibility behaviour is controlled by the platform.

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These limitations do not prevent you from asking for information or assistance in another format

HMCY aims to make important forms and booking journeys clear and understandable.

If you experience difficulty:

• Completing an enquiry, intake or consent form.
• Booking or changing an appointment.
• Reading a document or downloadable resource.
• Accessing information about a service or programme.

Please contact HMCY. Where reasonably possible, we can provide assistance or an alternative format or method.

If an accessibility requirement may affect an online Clinical Hypnotherapy or NLP Coaching appointment, please discuss this with HMCY before the session.

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Reasonable adjustments may include:

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• Agreeing an appropriate communication method.
• Providing written information before or after an appointment.
• Allowing additional time for instructions where possible.
• Adjusting the way resources are presented.
• Discussing accessibility requirements for the selected video platform.

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Any adjustment will be considered according to the person’s needs, professional suitability and what can reasonably be provided.

The HMCY website is currently assessed through internal review and self-evaluation.

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Important pages, forms and booking journeys may also be reviewed using accessibility tools and manual checks.

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This does not constitute an independent accessibility certification or guarantee that every accessibility barrier has been identified.

We welcome feedback about the accessibility of hmcy.org.

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Please tell us:

• Which page or feature caused difficulty?
• What you were trying to do.
• Which device, browser or assistive technology were you using, if you are comfortable

 

providing that information?
• What alternative format or assistance may help?

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You are not required to disclose a medical diagnosis or unnecessary personal information when requesting accessibility support.

Email: info@hmcy.org
Telephone: +357 99 331689
Contact page: https://www.hmcy.org/contact

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We aim to acknowledge accessibility enquiries within two working days and provide a response or progress update within ten working days.

 

Complex technical issues or changes involving an external platform may require additional time. Where this happens, we will provide an update where reasonably possible.

If you believe that an accessibility concern has not been addressed appropriately, please contact info@hmcy.org and mark your message:

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Accessibility Concern

Please explain the issue and any previous contact concerning it. HMCY will review the matter and seek to provide a fair and practical response.

Accessibility is an ongoing process.

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Healing Mind CY will continue reviewing website content, forms, booking journeys and new features as the website develops. Reasonable improvements will be prioritised according to their importance, impact and technical feasibility.

Privacy Policy:
https://www.hmcy.org/privacypolicy

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Website and Service Terms:
https://www.hmcy.org/terms

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Contact HMCY:
https://www.hmcy.org/contact